Shipping & Handling
Welcome to EnjoyBuy!
Order Successful
After you have successfully placed your order you will receive email or WhatsAPP confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be provided QC pictures for you within 24 hours, after your confirmation, we will shipp out in 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on how long your QC confirmation times.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.If you have any issues with your order, you can submit a ticket to our Customer Service Team for further assistance. Our Customer Service Team will contact you within 24 hours.
Shipping
Shipping fee around $5--10 per product, depending on your country and area.
We ships worldwide to nearly every country across the global, we employ the services of major, trusted international carriers including EMS, DHL, USPS, FEDEX and etc, to ensure your package arrives to your destination fast and securely.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Delivered
Normally, it will take around 10 days to 20 days after shipping. For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Tax
Kindly note that all packages are shipped from different Warehouses. Our items are shipping duty unpaid and therefore import tax may occur depending on your country’s Customs and shipping method. You may check with your local Customs Office for more information.
Contact Us
If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.
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